Use Cases

Billing & Payment Management reflects the core need to pay bills and track charges.​

Usage & Data Management ensures transparency and helps users avoid unexpected charges.​

Plan & Add-On Management allows customization and optimization of services.​

Account & Profile Management handles personal data and SIM/device configurations.​

Customer Support & Troubleshooting enables subscribers to resolve issues on their own or easily escalate.​

Loyalty, Rewards & Referrals boosts customer engagement and retention.

Balance & Payment Management covers the core financial transactions.​

Usage & Data Management focuses on providing transparency and control over consumption.​

Plan & Add-On Management allows customers to customize their service mix.​

Account & Profile Management deals with personal data and SIM-related configurations.​

Customer Support & Troubleshooting enables users to solve issues on their own and escalate if necessary.​

Loyalty, Rewards, & Referrals enhances user engagement and retention.

Home Internet

Mobile Pre-Paid​

Billing & Payment Management ensures customers can view and settle their bills conveniently.​

Usage & Data Management helps users monitor data usage and avoid surprises.​

Plan & Add-On Management lets customers adapt their service to changing needs (including streaming subscriptions).​

Connection & Device Management empowers customers to handle Wi-Fi setup, parental controls, and device troubleshooting on their own.​

Account & Profile Management keeps personal and security details updated.​

Customer Support & Troubleshooting provides quick resolutions to issues and a path to escalate if needed.​

Loyalty, Rewards & Referrals fosters customer engagement, satisfaction, and word-of-mouth promotion.